Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

July 31, 2022

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Tire & Auto Service Grandview. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy Tire & Auto Service Grandview as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Tire & Auto Service Grandview, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy Tire & Auto Service Grandview
1524 W. Fifth Avenue
Columbus, Ohio 43212
614-487-8776
http://www.tuffycolumbus-fifthave.com

More articles from Tuffy Grandview

Time for a Brake (Brake Pad Replacement)

April 27, 2025

Stop! It's one of those things your vehicle has to do consistently and reliably. That's why brake maintenance is vitally important, worthwhile for you to make sure stays up to date. A brake system has many components. If your vehicle has disc brakes, they have pads that make contact with the rot... More

Refresh Your Brakes (Brake Fluid Exchange)

April 20, 2025

Brakes are one of your vehicle's most important safety components, and you may have noticed that they don't stop as surely as they used to. Maybe it takes you applying a little more pressure to them than before, or perhaps you get the feeling that they're not stopping you as quickly. Those could... More

How Far We've Come (Newer Vehicle Technology)

April 13, 2025

Automotive design has come a long way since the days of the Model T, especially when it comes to safety technology. You can thank computers for a lot of the latest innovations. Here are a few that have been making their mark in recent years. Adaptive cruise control. This is cruise control with... More