March 9, 2025
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Tire & Auto Service Grandview
1524 W. Fifth Avenue
Columbus, Ohio 43212
614-487-8776
http://www.tuffycolumbus-fifthave.com
September 7, 2025
No one likes to be greeted in the morning by having someone screech at you. The same goes for a loud, high-pitched noise your vehicle greets you with every time you start the engine. If you're wondering if that's normal, no, it isn't. And it is worth getting checked out. The good news is that... More
September 1, 2025
Who thinks about their fuel gauge? You probably don't until it doesn't work any more. Then you have to guess how much fuel is in your tank, and that's no way to live life on the road. Fuel gauges, like every other part in your vehicle, can fail. And when yours stops working, you will probably... More
August 25, 2025
When it comes to your vehicle, driving it too much can cause some issues. But what about not driving a vehicle enough? That has consequences as well. Here are a few things that can happen if a vehicle isn't driven enough. When the engine doesn't operate, the oil isn't lubricating. That means so... More