We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.

I take all three of our cars to keith for both oil changes and other simple stuff but also bigger repairs like wheel bearing replacement. He is a real professional.

— Bob J., Columbus, OH

I was in town with my daughter who was interviewing for medical residency at OSU. We drove in from Pittsburgh to Columbus in awful traffic the Sunday after Thanksgiving. My low tire pressure indicator was on, the next day every place that had air (like Getgo) was out of order and I didn't have a pressure gauge in,y car. Don't like driving around a strange city! Carl at Tuffy checked my tires with a smile and made my day! It may not seem like much but you don't often experience pleasant help like that these days! Thank you Carl and Tuffy! ,

— Mary P., Columbus, OH

This Tuffy's is the best ever.

— Laurie L., Columbus, OH

I love this Tuffy store! The entire staff is friendly, super helpful and honest. It really feels like the good old days when you had a neighborhood shop that you could really trust. I had to switch my appt twice and they were completely accommodating which I really appreciated. I will continue to use Tuffy as my go to shop in Columbus! Thank you to Keith and staff!

— Sarah M., Columbus, OH

I have actually already recommended this Tuffy to others. They were quick and convenient.

— Skyler C., Columbus, OH

I have been taking my car to Keith often over the past few years. I trust him and have had great success with this center.

— Ann M., Columbus, OH

My wife and I can't say enough good things about Keith. He's courteous, knowledgeable, friendly, remembers everyone by name. He is the reason we get our work done at this location. So much so that we drive from Hilliard to Grandview because we trust him and the shop so much.

— Ryan K., Hilliard, OH

I walked in on a Saturday afternoon around 2pm and my car was fixed the same day at 4pm. They are very efficient and kind, very flexible.

— Christina C., Columbus, OH

Keith is wonderful to work with, and I take our cars there exclusively.

— Richard F., Columbus, OH

Best auto repair in the area. Keith is amazing.

— Laura H., Columbus, OH

This place has been great! We've been to several mechanics around town, but Tuffy is very open and I feel I can trust what they have to say. They are very flexible in regards to scheduling and have reasonable prices. Will definitely return!

— Christine W., Columbus, OH

Excellent service. Look forward to coming back here when I'm back in town and having this group take a look at my A/C system.

— Daniel R., Columbus, OH

Great Job by Keith and guys in garage

— Steve M., Columbus, OH

My favorite auto repair place!

— Laura H., Columbus, OH

fast, easy and convenient

— Nicole S., Columbus, OH

Recently, we had two recent appointments for different issues, and all above excellent. We appreciate the consistent excellent care and Keith's pleasant disposition, and excellence in providing customer care!

— Gina K., Upper Arlington, OH

...Keith was awesome. Set me up with an appointment same day as I called, was very nice throughout the process and got the work done very quickly. All around great experience. Also he gave me a great coleslaw recipe. Keith is the man!

— Ben F., Columbus, OH


— Debra B., Reynoldsburg, OH

Awesome service!

— Laura H., Columbus, OH

...they took it without an appointment, and had it done in a few hours... I was stranded, otherwise

— Duane W., Columbus, OH

I went in for 4 new tires, asked them to check an exhaust leak as well and they went above and beyond what I expected in service! The price they quoted me was the price I paid (honest quote), they found the solution to my exhaust problem. I had to get to a viewing for a family friend's funeral at 6pm and these gentlemen worked on my car past closing time to make sure I was able to get there. The manager, Keith, is a real friendly guy, and pays attention to the details to get the job done right (they cleaned out the rust in my wheels rims to make sure they'd seal properly). Not only that, but they put my spare back in the truck (and I had a ton of personal stuff in the trunk of the car) and put everything back in the trunk in a neat and organized manner. From my experience, this 5th Avenue Tuffy takes care of the customer with respect and integrity. I'll be coming back for any of my automotive needs in the future.

— Dan R., Columbus, OH

The manager, Keith, is excellent. He takes care of the vehicles in a timely manner and gives a personal experience.

— Joshua D., Columbus, OH

I always return because of the courteous service and they know my car.

— Ashley C., Columbus, OH

Great job!

— Lisa C., Columbus, OH

very professional and friendly

— Debbie F., Columbus, OH

I love Tuffy's!

— Laurie C., Columbus, OH

Really friendly and accommodating staff. I really appreciated the great experience I had at Tuffy's. They were able to squeeze me and get my brakes changed very quickly!

— Owen A., Columbus, OH

I come to this facility for any work I need done. Keith is a great employee.

— Brian F., Brian, OH

Good group of pros there.

— Richard H., Columbus, OH

Very professional services, love this place.

— Marie S., Pickerington, OH

Keith and Carl have both been amazing. I have been looking for years for an auto location that wouldn't take advantage of the fact that I know nothing about cars and I finally found it. THANK YOU guys for your honesty and above average customer service. I will be back!!

— Hollie A., Columbus, OH

The manager there is amazing. He is up front with you and very nice.

— Ryan C., Grandview Heights, OH

Keith is always very friendly and I feel like he's honest. I've been very happy with all the service I've received there.

— Lindsey W., Columbus, OH

Very nice workers - knowledgeable and helpful

— Sarah W., Columbus, OH

Tuffy has always delivered on every repair that they have done for me. I have been informed about every step on the way to completion and would recommend them to everyone.

— Dean T., Columbus, OH

I have always had a great experience with this Tuffy Service Center. The manager is extremely honest and trustworthy and has always made sure my needs and safety were taken care of. I always recommend this location and will continue using it for future car servicing.

— Ann M., Columbus, OH

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